MISSION STATEMENT: Our mission is to meet the needs & expectations of our clients through providing an exceptional, industry leading servicing experience. Our focus is on establishing a personal, long term relationship with each and every one of our clients. Our Philosophy is to continually improve to offer better and better service.
1982 “A dream is Born” – After 7 years of working as a licensed mechanic Roy Hinbest purchased a small industrial building north of Orangeville and began the daunting task of operating his own automotive repair facility. Roy’s Service Centre is born. With 2 repair bays and gas pumps out front, Roy worked day and night to keep the business up and running. Through providing quality, honest service Roy’s Service Centre’s clientele began to grow quickly.
1996 “Re-focusing” – As Roy’s neared their 15th anniversary they decided to shift their focus 100% to repair service. The gas pumps were removed.
1997 “Family Values” – As Roy’s family began to grow and his 4 sons aged, he began to involve them in his business. By introducing them to a working life he taught them the same morals and values that have kept his business so successful. His sons began to realize the true meaning of hard work. Through it all Roy never stopped preaching the value of education and focused his sons on making academic achievements as they grew.
(left to right: Andrew, Michael, Stephen, Irene, Roy, Robert & wife Kailynn)
2003 “Expansion” – In order to continue growth and meet the growing consumer demand Roy made the decision to expand Roy’s Service Centre. A 2700 square foot, 6 service bay state of the art expansion was constructed. The expansion grew Roy’s Service Centre to a 9 bay facility and became one of the largest independent vehicle repair operations in Dufferin county.
2005 “Hinbest Racing is Unveiled”
Roy and his sons began racing dragsters in Cayuga Ontario. Starting with a 12 second quarter mile, 1991 Chev S10, the team has now grown to two dragsters, a 6 second, 220 MPH car and an 8 second 180MPH car.
2007 “25 Years and Counting”
Roy’s Service Centre Celebrates its 25th anniversary
2009 “Awards” – Roy Hinbest & Roy’s Service Centre receives the NAPA Auto Pro leadership award. An award given to the NAPA Auto Pro which demonstrates the highest level of leadership in the industry. Also, Autopro ranked #1 in J.D. Powers 2009 client satisfaction survey.
2012 “and the beat goes on” – Roy’s Service Centre hits 30 years. March of 1982 Roy turned the key for the first time and has turned the key 7,800 times since that day. In this same year Roy and his team were once again honoured with the NAPA Auto Pro Leadership award, as well, Auto Pro once again ranked #1 in the J.D. Power Client Satisfaction survey. Cheers to 30 more!
2012 “We are the Champions” – Hinbest racing wins the Canadian Nitro Nations at TMP in Cayuga, ON. Team crew chief, Roy Hinbest, Pit Crew, Robert Hinbest and Katie Ward and Driver Mike Hinbest. A True Family Affair.
OUR CUSTOMER REVIEWS
George Todorovski1 week ago
★★★★
Had some noisy exhaust system, brought it in they fixed it up for me , sounds much better, thank you
Cathy Crawford2 weeks ago
★★★★★
Exceptional Service. I found myself with a flat tire and they took me in right away and patched me up and on my way. Customer service was exceptional...
Exceptional Service. I found myself with a flat tire and they took me in right away and patched me up and on my way.
Customer service was exceptional and everyone was so friendly.
gary barber3 weeks ago
★★★★★
Great knowledge service
Very honest pricing
Giuseppe4 weeks ago
★★★★
Fasilea Rampersad1 month ago
★★★★★
JB1 month ago
★★★★★
Thanks for the Great service!!
Rick Harriott1 month ago
★★★★★
Great cx service and fast service.
Chris Kant1 month ago
★★★★★
I ended up pulling in after a sudden tire puncture on HWY 10. The folks at Roy's were courteous, quick, and professional.. they had the tire fixed and...
I ended up pulling in after a sudden tire puncture on HWY 10. The folks at Roy's were courteous, quick, and professional.. they had the tire fixed and we were back on the road within 30 minutes. Thank you guys. Our heroes. Cheers ck
Mary Van Raalte2 months ago
★★★★★
Scott Davis2 months ago
★★★★★
Great service all around!!!
Detailer did an incredible job on my interior, cleaner than the day I drove it off the lot. 👏🏻 🙌🏻
Jim Philips2 months ago
★★★★★
Garry deMan2 months ago
★★★★
My wife fell and hurt herself trying to get the tires out of the truck . I asked for all filters to be changed (oil and air) .Air filter was not done....
My wife fell and hurt herself trying to get the tires out of the truck .
I asked for all filters to be changed (oil and air) .Air filter was not done.
Other than the above I was very satisfied.
Gord Lehman2 months ago
★★★★★
Fast and efficient service
Ramon Reid2 months ago
★★★★★
Elina Isic3 months ago
★★★★★
We are very pleased with the service. Our front seats were cleaned of coffee stains and the salt stains in the footwells are gone. Shiny everywhere wh...
We are very pleased with the service. Our front seats were cleaned of coffee stains and the salt stains in the footwells are gone. Shiny everywhere where else. They even found a toonie and left it for us in the glove compartment! Thanks
Scott Crawford3 months ago
★★★★★
So far happy with there work and have been very accommodating with there time trying to find an air conditioning leak
Bill Cleveland4 months ago
★★★★★
Found the problem right away and fixed it.
Kay Spenc4 months ago
★★★★★
Kevin Seymour4 months ago
★★★★★
Roy's is simply the best! An all round great experience. Highly recommend!
Greg Dobson4 months ago
★★★★★
Great work and friendly staff!!
Paul and Tracey Snell4 months ago
★★★★
David Colquhoun5 months ago
★★★★★
Professional.Very friendly.
Job got done.
joy wells5 months ago
★★★★★
I was able to get an appointment right away.the problem was dionoised and part ordered but didn’t arrive in time to be installed and tested before sho...
I was able to get an appointment right away.the problem was dionoised and part ordered but didn’t arrive in time to be installed and tested before shop closing. So had lift home and returned next morning. Pleasant drive with Jen. Thanks Joy W Dundalk
Helen Foster5 months ago
★★★★★
I just dropped in due to an error message about tire pressure that appeared on my dash. The staff were very helpful fully checking out the problem...
I just dropped in due to an error message about tire pressure that appeared on my dash. The staff were very helpful fully checking out the problem & explaining how it occurred. I was very impressed & would recommend this repair shop
Nicholas Strachan5 months ago
★★★★★
John Delaney5 months ago
★★★★★
Absolutely the best service I have had in many,many years, I generally do all my own work ,they went above and beyond good service, I found my service...
Absolutely the best service I have had in many,many years, I generally do all my own work ,they went above and beyond good service, I found my service center from here on in, if you need something done? Do yourself a favor and bring it to Roy's service center, best kind of people and they really do take care of you 100% , a great many thanks to Roy's service center,,,,,,cheers
Shinya Kominami6 months ago
★★★★★
Rosalind Scott7 months ago
★★★★★
The service provided was excellent and the customer service was exceptional.
M7 months ago
★★★★★
Cindy Scenna7 months ago
★★★★★
I was beyond pleased with the service this garage gave me. The staff were very pleasant, helpful and explained everything in detail with what needed t...
I was beyond pleased with the service this garage gave me. The staff were very pleasant, helpful and explained everything in detail with what needed to be done to my vehicle. They even offered to loan me a car to get to my appointment. I would come back here again in the future.
Rekha Ravin7 months ago
★★★★★
Excellent and reliable to communicate and understand people.
Sam H7 months ago
★★★★
Excellent service, a bit pricey
Jeffrey Lang7 months ago
★★★★★
The office staff were very knowledgeable and helpful. The work done on my vehicle was excellent and was completed at less than the original quotation.
Peter Kmyta8 months ago
★★★★★
Great team. Great service!!
Desmond Brown9 months ago
★★★★★
Roys service center did an excellent job,Thanks for the great service
Tyler Price9 months ago
★★★★★
Chris Kirkpatrick9 months ago
★★★★★
Shirley Boxem9 months ago
★★★★★
Friendly honest service. What more can you ask.
Shirley Boxem9 months ago
★★★★★
Super helpful, friendly and honest.
Emerson9 months ago
★★★★★
Great service. They were able to see me quickly. I took the car in to another shop and had nothing but problems. This napa location was able to solve...
Great service. They were able to see me quickly. I took the car in to another shop and had nothing but problems. This napa location was able to solve all my problems and I walked out with a smile. Highly recommended